Refund policy

Return & Refund Policy

At The KapdaKart, we take pride in delivering quality unstitched suits. However, if you receive a damaged or defective product, we’re here to help.

Returns & Replacements

We offer return or replacement only if the product you received is:

Damaged

Defective

Wrong item sent

To be eligible for a return/replacement:

You must raise a request within 3 days of delivery.

The item must be unused, unstitched, and in its original packaging with all tags intact.

How to Request a Return or Replacement

Email us at thekapdakart@gmail.com with:

Order ID

Clear photos/videos of the damaged/defective item

Our team will verify the issue and guide you through the next steps.

Refunds

Once your return is approved, your refund will be processed to the original payment method within 5–7 business days.

For Cash on Delivery (COD) orders, you may be asked to provide bank details or UPI ID for the refund.

Important Notes

We do not accept returns for reasons like color variation or change of mind, as minor variations in fabric color may occur due to lighting or screen settings.

Custom-stitched or altered products are not eligible for return or refund.

Return shipping details will be provided upon approval of your request.

Need Help?

For any issues, feel free to reach out: 

Email: thekapdakart@gmail.com

 Phone: +91-9310950143